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FAQ2019-02-26T12:13:31+00:00

FAQ

To stay updated on our products, please subscribe to our newsletter, Instagram or Facebook page. Here are answers to some commonly asked questions:

What forms of payment do you accept?  We currently accept bank transfers or regular account payments via PayPal.

What is your turnaround time?  Our items are personalised, handmade and exclusive which means each piece is custom made to fit your requests.  Our turnaround time is three (3) to 5 (five) days before shipped. We want you to receive the best!

When will my order ship?  Please allow 3-5 business days for processing, plus shipping time. You will receive an email confirmation with tracking once your order has been dispatched.

Can I make changes to an existing order?  Unfortunately, we cannot make changes to an existing order. Please check your items and personalisation thoroughly before finalizing the purchase.

Do you ship internationally? How much is shipping?  Yes, we do!  To see how much shipping will be, please place your item(s) in your cart, then enter your information.  You will receive a quote before placing an order.

For all other questions, please submit an inquiry.  We will respond to your question within 24-48 hours.